eBay store management by people who run eBay stores.
Hand us the day-to-day running of your eBay UK store: listings, orders, tracking, buyer messages, returns and seller-level health. You keep ownership and full visibility. We do the work, report every month and only earn when the store earns.
What we take care of
- Listing creation, item specifics and optimisation
- Order processing with tracking uploaded on time
- Buyer messages, returns and cases handled within eBay's deadlines
- Seller-level, late-delivery and defect monitoring
- Promoted Listings and pricing reviews
- Monthly statement of sales, fees, costs and profit
eBay store management, done the way eBay rewards
eBay's Best Match ranking and your seller level both reward the same things: complete listings, fast dispatch, tracked delivery and quick, polite answers to buyers. Most stores lose sales not because the products are wrong but because those basics slip when the owner is busy.
Our eBay account management service takes over exactly those basics. We run our own high-volume eBay UK stores, so the processes, checklists and tools we use for your store are the ones we rely on for ours.
What a managed eBay store looks like week to week
- Listings: titles rewritten for search, every item specific filled, photos and descriptions checked, duplicates and policy risks removed.
- Orders: every order processed inside your handling time, tracking uploaded, late or stuck orders chased before the buyer notices.
- Buyers: messages answered fast and in eBay-safe wording, returns and Money Back Guarantee cases resolved before they become defects.
- Account health: seller dashboard, late delivery rate, defect rate and cases watched daily, with a plan before each monthly evaluation.
- Growth: Promoted Listings, pricing and stock reviewed so the store sells more without hurting margins.
Protecting your eBay seller level
A single bad month can drop a store from Top Rated to Below Standard, and with it go search visibility, fee discounts and buyer trust. We treat seller level as the first job, not an afterthought: tracking that actually scans, dispatch times the suppliers can really meet, and cases closed with the buyer rather than by eBay.
If your store is already in trouble, start with our Account Health & Recovery service, then move to full management once the metrics are safe.
How the partnership works
We run eBay stores on a profit-share basis. You pay a one-off onboarding fee, then a percentage of the store's net profit each month: sales minus eBay fees, stock cost, ads and refunds. No fixed monthly retainer, so our income only grows when yours does. Profit and loss both count from the day we take over, a loss month carries forward, and you receive a line-by-line statement every month. The exact figures are in the package below.
Plans for eBay Store Management
- Companies House Ltd formation
- Same-day filing
- Certificate of Incorporation
- Memorandum & Articles
- Share certificate(s)
- HMRC Corporation Tax registration (UTR)
- Includes everything in Basic, plus:
- UK registered office address
- Address for 12 months with mail scanning
- Director KYC verification
- 1st Year Confirmation statement filing
- Includes everything in Advance, plus:
- Wise Business account opening assistance
- PayPal Business account opening assistance
- UK phone number assistance
- Business email setup
- 30 days post-setup support
- Root-cause review of defects and late deliveries
- 30-day recovery plan with daily actions
- Supplier and dispatch-time fixes
- Weekly check-ins until the next evaluation
One-time services
Fixed-price projects, paid once.By buying you agree to our Terms and Refund & Cancellation Policy. Prices in GBP.
What clients say about eBay Store Management.
“Really happy with how things are going. I used to spend so much time sorting listings and dealing with everyday store tasks. Having someone manage all that has made life a lot easier. Good communication too, which is a big plus for me.”
“Been working with crown ecommerce for a while now. Listings look much better, orders are being handled properly and I don't have to chase for updates. No complaints from my side.”
“Running an eBay store alongside my other work was getting a bit too much. Crown Ecommerce helped organise the listings, keep track of orders and manage customer messages. What I appreciate most is that they actually understand how eBay works rather than just uploading products.”
eBay Store Management: your questions.
Anything else? Send us a message and we'll reply shortly.
Ask a questionDo I keep ownership and control of my eBay account?
What does eBay store management cost?
How is "net profit" calculated?
How quickly can you take over my store?
Can you manage more than one eBay store?
Real eBay stores we run.
Store identities withheld under our confidentiality agreements. Figures from the seller dashboards, rounded.
All resultsAsk us about eBay Store Management
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Learn moreReady to hand over the day-to-day?
Book a free strategy call. We'll review your store and show you exactly where we can help.